1. INFORMATION FOR THE USER

PRIVACY POLICY

Who is responsible for the processing of your personal data?

JOSEP FERRAGUT CAPLLONCH is RESPONSIBLE for the processing of the USER’s personal data and informs him that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and the Organic Law 3/2018, of December 5 (LOPDGDD).

Why do we process your personal data?

To maintain a commercial relationship with the user. The planned operations for the treatment are:

Sending commercial advertising communications by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that allows commercial communications to be carried out. These communications must be made through the person RESPONSIBLE and are related to their products and services, or to their collaborators or suppliers, with whom they have reached a promotional agreement. In this case, third parties will never have access to personal data.

Carry out market studies and statistical analyses.
Process request orders, respond to inquiries or any type of request made by the USER through any of the forms of contact that are made available on the website of the RESPONSIBLE.
Send the online newsletter, about news, offers and promotions in our activity.

Why can we process your personal data?

Because the treatment is legitimized by Article 6 of the GDPR as follows:

With the consent of the USER: sending commercial communications and the newsletter. For the legitimate interest of the RESPONSIBLE: carry out market studies, statistical analyses, etc. and process orders, requests, etc. at the USER’s request.

How long will we keep your personal data?

They will be kept for no longer than is necessary to maintain the purpose of the treatment or as long as there are legal prescriptions that dictate their custody and when it is no longer necessary for this, they will be deleted with adequate security measures to guarantee the anonymization of the data or its total destruction.

To whom do we provide your personal data?

No communication of personal data to third parties is foreseen except, if necessary for the development and execution of the purposes of the treatment, to our service providers related to communications, with whom eRlESPONSABLE has formalized confidentiality and data protection contracts. treatment required by current privacy regulations.

What are your rights?

The USER’s rights are:

Right to withdraw consent at any time.

Right of access, rectification, portability and deletion of your data and limitation or opposition to its treatment.

The right to file a complaint with the control authority (www.aepd.es) if you consider that the treatment does not comply with current regulations.

Contact details to exercise your rights:
JOSEPH FERRAGUT CAPLLONCH. C/ JUAN DE LA COSA, 36 – 07470 POLLENCA (Balearic Islands). E-mail: dpo@agenciadatos.com

2. MANDATORY OR OPTIONAL CHARACTER OF THE INFORMATION PROVIDED BY THE USER

USERS, by means of the corresponding boxes and the introduction of data in the fields, marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data are necessary for the attention of your request, on the part of the lender, and that therefore the inclusion of the data in the remaining fields is voluntary. The USER guarantees that the personal data provided to Rl ESPONSABLE are true and is responsible for communicating any changes.

The RESPONSIBLE informs that all the data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the USER. In the event that all data is not provided, it is not guaranteed that the information and services provided will fully meet your needs.

3. SECURITY MEASURES

That, in accordance with what is established by the regulations in force on the protection of personal data, the RESPONSIBLE is complying with all the provisions of the GDPR and LOPDGDD regulations for the treatment of the personal data of its responsibility, and manifestly with the principles described in Article 5 of the GDPR, by which they are treated lawfully, loyally and transparently in relation to the interested party and adequate, relevant and limited to what is necessary in relation to the purposes for which they are treated.

The CONTROLLER guarantees that he has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of USERS and has communicated to them the appropriate information so that they can exercise them.

For more information on privacy guarantees, you can contact the RESPONSIBLE through JOSEP FERRAGUT CAPLLONCH. C/ JUAN DE COSTA, 36 2 1 – 07470 POLLENCA (Balearic Islands). E-mail: dpo@agenciadatos.com

1. INFORMATION TO THE USER

PRIVACY POLICY SOCIAL NETWORKS

Who is responsible for the processing of your personal data?

JOSEP FERRAGUT CAPLLONCH, from now on, the RESPONSIBLE, informs the USER who has proceeded to create a profile on the social networks Facebook, Instagram, Twitter, LinkedIn, Youtube, Vimeo and Google+, who is responsible for the processing of the user’s personal data carried out on these social networks and informs that these data will be treated in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD), by which the following treatment information is provided to you:

Why do we process your personal data?

Purpose of the treatment : maintain a relationship between the USER and the RESPONSIBLE which may include the following operations:

Process requests and inquiries made to the person in charge
Inform about activities and events organized by the person in charge Inform about products or services offered by the person in charge Interact through the official profiles

Why can we process your personal data?

Legal basis of the treatment: article 6.1.a GDPR, the interested party has given his consent to the processing of his personal data for one or several specific purposes. The user has a profile on the same social network and has decided to join the RESPONSIBLE’s social network, while showing interest in the information published there, therefore, when requesting to follow our official profiles, you give us your consent for the processing of the personal data published in your profile.

The USER can access the privacy policies of the same social network at any time, and configure their profile to guarantee their privacy.

The RESPONSIBLE has access to and processes the public information of the USER, especially his contact name. These data are only used within the social network itself and will only be incorporated into a file of the RESPONSIBLE when necessary to process the USER’s request.

How long will we keep your personal data?

Data retention criteria : they will be retained as long as the USER does not revoke the consent given as indicated in this privacy policy.

To whom do we provide your personal data?

Data communication: the information provided by the user through the RESPONSIBLE’s social networks, including their personal data, may be published, always depending on the services that the USER uses, so that it may be publicly available to others third party users of social networks. From the profile of each social network, the USER can configure the information that he wants to make public in each case, see the permissions that have been granted, delete them or deactivate them, such as any third-party application that has already don’t want to use it.

No communication of personal data to third parties outside the social network is foreseen except, if it were essential for the development and execution of the purposes of the treatment, to our service providers related to communications, with whom the RESPONSIBLE has formalized the contracts of confidentiality and data controller required by current privacy regulations.

What are your rights?

Rights that the user has : they can only be exercised in relation to the information that is under the control of the RESPONSIBLE.

Right to withdraw consent at any time
Right of access, rectification, portability and deletion of your data and limitation or opposition to its treatment
Right to submit a complaint to the control authority (www.aepd.es) if you consider that the treatment does not comply with current regulations

Contact details to exercise your rights:
JOSEPH FERRAGUT CAPLLONCH. C/ JUAN DE COSTA, 36 2 1 – 07470 POLLENCA (Balearic Islands). E-mail: dpo@agenciadatos.com

2. USE OF THE PROFILE

The RESPONSIBLE will take the following actions:

Access to public profile information
Publication on the USER’s profile of all that information already published on the RESPONSIBLE’s social network Send personal and individual messages through the channels of the social network
Page status updates to be posted on the USER’s profile

The USER can always control their connections, remove content that no longer interests them and restrict who they share their connections with; for this you will have to access your privacy settings.

3. PUBLICATIONS

The USER, once he is a follower or has joined the RESPONSIBLE’s social network, may post comments, links, images, photographs or any other type of multimedia content supported by the network. The USER, in all cases, must be the owner of the published content, enjoy copyright and intellectual property rights or have the consent of the affected third parties.

Any publication on the social network is expressly prohibited, be it texts, graphics, photographs, videos, etc. that attempt or are likely to attempt against morality, ethics, good taste or decorum, and/or that infringe or violate intellectual or industrial property rights, the right to the image or the Law.

In these cases, the RESPONSIBLE reserves the right to immediately withdraw the content, without prior communication, and may request the permanent blocking of the USER.

The RESPONSIBLE will not be responsible for the contents that a USER has freely published.

The USER must bear in mind that his publications will be viewed by other users, so that he himself is primarily responsible for his privacy.

The images that may be published on the social network will not be stored in any file by the RESPONSIBLE, but will remain on the social network.

4. DATA OF MINORS OR PEOPLE WITH SPECIAL CAPABILITIES

Children under the age of 18 are prohibited from accessing and registering on the RESPONSIBLE’s social networks. On the other hand, if the USER has special capacities, the intervention of the holder of parental authority or guardianship, or of his legal representative through a valid document attesting to the representation, will be necessary.

The person RESPONSIBLE is expressly exempted from any responsibility that may arise from the use of social networks by part of minors or people with special abilities. The RESPONSIBLE’s social networks do not knowingly collect any personal information from minors, therefore, if the USER is a minor, they must not register, nor use the RESPONSIBLE’s social networks, nor provide any personal information .